Terms and conditions
The LLT Terms and Conditions.
It is important for us to establish what you can expect from us as you use our LLT services and what we expect
from you.
Booking Details

Our driving breaks are generally 6 days - 5 nights in duration and can be booked to start on any day of your choice (subject to availability).

We will do our utmost to put together a complete package to suit your needs. Please do not hesitate to call to discuss your options at a budget and level to suit you. We would be delighted to tailor make a break for you, which can even include turning a short break into a longer stay, where for example you only require the car for the first 2 or 3 days.

Price Includes

Prices are in EUR per break and are per person - assuming 2 persons share the car / a room. The price includes:

Accommodation at 5 star hotels, including meals as per the itinerary,featuring selected Michelin star meals. Airport pickup and drop services in your private car. A full touring pack, which includes roadbook, programmed GPS and other relevant information for the destinations you will visit. Meet / Greet and tour walkthrough / car handover at the start of the trip. Car rentals with fully fuelled cars and complete comprehensive car insurances, covering the vehicle and third parties, a reduced loss / theft damage liability insurance. We have escort cars and tour guides on site as per the itinerary and a personalised videographer to capture your best moments.

Where you are flying and hiring a car, the price also includes:

Hire of the car of your choice, fully comprehensive insurances, covering the vehicle and third parties, a reduced loss / theft damage liability insurance - each car is subject to an individual franchise deposit, and in the case of any loss / damages, the first amount will be deducted from this deposit, thereafter all other costs will be covered by the insurances. The rental also includes all required kilometers to complete the specific drive, plus a contingency of 20km. Where you exceed these kilometers, you will be charged an additional price per kilometer, in accordance with the specific car chosen. Please see more details in the Our Cars section.

What is Not Included?

Flights, travel and medical insurance. Any excursions requested are also booked and charged in addition to the break price.

Booking Conditions

All reservations must be made through the confirmation e-mail sent through to you, which provides you with a link through to these detailed booking terms, and these terms shall constitute the basis of the contract between you (the Traveler) and us Luxe Life Tours Sarl, Switzerland. The contract shall exist when the payment is made.

Break

This agreement is made between Luxe Life Tours Sarl, Switzerland and the Traveller on the basis that the break as specified in the Confirmation Email and is to be taken by the Traveller and guests for a period as defined in the Email. The price of the Break is as specified in the Confirmation Email, and the agreed payment as specified on the Email should accompany all bookings. Where a part deposit is agreed, the balance of the Break Price must be paid at least 6 weeks before the beginning of the Break. If the balance of the Break Price is not received within this period, then the deposit may be forfeited and the break cancelled at the sole discretion of Luxe Life Tours Sarl, Switzerland. If bookings are made 6 weeks or less in advance of the Hire Period, the whole of the Break Price must always be paid in advance at the date of booking.

Car Hire

Car Hire Minimum age: 18-28 years dependent on the model of car

Driving license: full current driving license valid since two years

Additional / 2nd driver: Same conditions for an additional driver approved by Luxe Life Tour at the time of the rental

Car Deposits / Excess Franchise: All cars will require a car deposit / franchise deductible at the time of starting the rental. The amount of this deposit will vary by car, and by the destination of the trip.

Delivery / pick up is included in the price, provided that the car is returned to the pre-planned destination. Where this is not the case, then a charge of 2 EUR per KM, from the point of drop off, to the point the car was planned to be returned to will be made

KM: Included are all of the KM to complete the specific tour (see website or offer) plus a contingency of an extra 20km in case of any unplanned diversions. Any KM in addition to these will be charged to the deposit, at the rate per KM per the car rental agreement

Conditions for franchise / security deposits reservation: This will be made 48 hours before the start of the tour / car rental on an approved credit card. Note, this is a reservation, not a charge, so should not appear on the card statement. The reservation is made 48hours before to avoid unnecessary delays (in case of authorisation issues) on the morning of the car handover. It is mandatory that the name of the credit card is identical to one of the drivers. At the end of the tour, the reservation will be cancelled, except in the exceptional situation where there are any agreed damages or extra charges (such as fuel, fines or excess KM), in which case the amount will be released after these charges are assessed, and where applicable, any costs deducted from the deposit. Normally speaking, it takes 4-5 days for the reservation to clear through the credit card system, and release from your card

Car Insurances General Conditions

(see rental agreement for full details):

In general, the car is supplied with a fully comprehensive insurance, which covers damage or theft to the vehicle or any third party vehicle, should this be involved in an accident. Please also note:

  • Unlimited Third-Party liability has a deductible amount EUR 500 in case of accident involving the responsibility of the renter.
  • PAI: Personal Accident Insurance for driver and passenger is included.
  • Loss, Theft and Damage insurances are included in the cost of the rental with a maximum deductible amount as per the car franchise / car deposit amount stated in the offer / invoice and subsequent car rental agreement
  • The driver is held liable up to the total value of the vehicle if the car is damaged or stolen intentionally or by gross negligence.
  • Insurance doesn't cover: damages caused by careless use of the car: wheels, hub-cubs, tires, radio K7, GPS, antenna, upholstery, external mirrors, rims, convertible soft-top, gear-box, clutch etc.
Car Breakdown / recovery

In the event that the car breaks down (mechanical / not the fault of the renter) the vehicle will be collected and replaced with a replacement car as part of the insurance cover. We cannot however guarantee the same model, or even class, as this will be subject to availability at the time - we of course try our very best. The recovery time will be dependent on the speed of the recovery service, normally from the manufacturer, so we cannot be held responsible for any loss of time, or ability to complete a drive tour exactly as this was planned. Further, if after inspection of the car it was deemed that the client's driving caused the break - in such a situation we reserve the right to charge for the pick up and replacement vehicle costs. This would of course be at the assessment of a professional garage.

If the car breaks down because of the way it was driven, or cannot be driven due to an accident, then the recovery /repair /car replacement costs would be charged to the deposit, subject to the maximum franchise - replacement car costs would in this case be discussed at the time

In the situation of burst tires, these are not covered by the insurances, however recovery situation will vary on a case by case basis - normally, we will try to get the car to a nearest garage where a replacement tire(s) can be fitted or tire repaired, so as to keep any cost to the absolute minimum. Please note that it is a legal requirement to replace tires as a "pair" unless the tires are almost brand new.

Description

Every effort is made to ensure that the break complies with the description given to the Traveler at the time of booking. However, Luxe Life Tours Sarl, Switzerland cannot accept any liability for any changes or inaccuracies that occur between the time of the booking and the commencement of the Hire Period. Luxe Life Tours Sarl reserves the right to make alterations to pre-agreed driving routes / itineraries or car (e.g. where unseasonal snow falls, switch to 4WD car) in the unlikely event of either road closures or unseasonal weather conditions - due to the unpredictability of such events, these will be communicated to the customer no later than 24 hours before the date that the drive is due to commence. With regards to car rentals, cars will be fixed at the time of the booking, however in exceptional situations Luxe Life Tours Sarl, reserves the right to change cars (to an equal or higher category car) due to exceptional circumstances, such as theft or damage to a car previously allocated.

Groups / Events

For groups / events, the general terms outlined apply, with some small exceptions.

Firstly, the individual franchise deposit will be based on an assessed "group" deposit

In terms of the cars on the event, Luxe Life Tours reserves the right to make adjustments to the final fleet, but only in exceptional circumstances (e.g. mechanical issues) and in such circumstances, the cars will either be upgraded (class) or swapped for a like for like class. Drivers will also be expected to sign out cars after each driver change.

If the event is supervised by a tour guide, his responsibility is to lead the group, follow the agreed itinerary by keeping the driving schedule and providing general assistance (cars & hotels). However he will not held responsible for any accidents - individual drivers are always responsible to drive safely, with due care and attention

Regarding meals, please see the full event itinerary for detail, but generally speaking, breakfasts, lunches and a gala dinner at the end of the event are included as part of the package unless other arrangements are made at the time of the booking.

Please see below under Cancellation

Vouchers

Unless otherwise specified, all vouchers are non refundable, and valid for a period of 24 months from the date of issue, and once a trip is confirmed and dates fixed (on the basis of the voucher) then the above standard booking terms apply.

Liability

The Traveler undertakes the break / tour entirely at their own risk and Luxe Life Tours Sarl, Switzerland cannot be responsible for any injuries caused to the Traveler, his/her guests or any third parties. In addition, Luxe Life Tours Sarl, Switzerland will not be liable to compensate the Traveler for any damage or loss of enjoyment in respect of the Traveler’s Break if the failure in the enjoyment was the Traveler’s fault, or could have been reasonably foreseen. Luxe Life Tours Sarl, Switzerland's liability in any event for any damage or loss (including both direct and indirect loss of enjoyment) will not in any event be greater than the Break Price.

Payment Terms and Cancellation

For bookings made before 31st March 2022, special COVID related cancellation terms apply - for more details, click here

Individuals

on acceptance of the booking, 20% deposit will be payable to secure the booking, with 60 % of tour cost payable 8 weeks before departure and 100 % payments payable 4 weeks before the break. Payment can be made by credit card, via a secure payment website or by bank transfer. In the event that you wish to change the date of travel (change to circumstances) this is normally possible up to 3 weeks before the date of the trip, however, if there are additional costs arising (typically hotels), these will be highlighted and charged separately. There will also be a €50 re-book fee to cover the time to make such changes. In the event you need to cancel entirely, a refund will be due, in accordance with the cancelation terms set out below.

NOTE - the only exception to the above is for the 1 day drive experiences, here the full payment is made at the time of booking, although the payment cancellation terms (below) still apply

In case of changes or cancellation, you must notify us in writing (email is acceptable) and the following cancellation charges will apply:

More than 8 weeks before the departure

=20% of the break price6 weeks before departure=40% of total price4 weeks before date of departure =60% of total price1 week or less=100% of total price Groups (6 persons / 3 cars and greater) - on acceptance of the booking, a 20% non-refundable deposit shall be made, with the balance due 8 weeks before the start of the trip.

Where there is a full cancellation of the event, then the cancellation terms set out above will apply. However, for a partial cancel, then the following general rules will apply:

Where 1 traveler cancels, but the same number of cars are kept, then the total cost of the event will be unaffected (hotel rooms and cars are still as before). This means that the final total group balance due will not change. Where persons are paying individually, the cost of that seat cancelled will spread across the remaining individuals. Where 2 travelers + 1 car are cancelled, then the total cost of the event and therefore remaining balance to be paid will decrease. However, the final balance due will be dependent on the car that gets cancelled (for example a more expensive or less expensive car) and this will be calculated on a case by case basis. In general though, in both scenarios the deposit will be lost, it is just the remaining open balance that we are adjusting.

Complaints

In the unlikely event of a complaint about the property, this should be reported to Luxe Life Tours Sarl, Switzerland within three days of arrival and confirmed in writing in a letter posted to Luxe Life Tours Sarl, Switzerland within one week of arrival. Failure to do this will result in Luxe Life Tours Sarl, Switzerland being unable to deal with the complaint. Complaints cannot be accepted after a Traveler has returned home and there has been no opportunity to put matters right during the Hire Period.

Entire Agreement

This agreement (together with the documents referred to herein):

  • constitutes the entire agreement between the parties with respect to the subject matter of this agreement; and
  • supersedes and extinguishes any prior drafts, agreements and undertakings between the parties relating to such subject matter.

Rights of Third Parties

A person who is not a party to this agreement has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce, or to enjoy the benefit of, any provision of this agreement.

Governing Law

This agreement shall be governed by and construed in accordance with the laws of Switzerland and the parties hereby submit to the exclusive jurisdiction of the Swiss courts.

Acceptance

As part of Luxe Life Tours Sarl, Switzerland's acceptance of the booking, the traveler warrants to Luxe Life Tours Sarl, Switzerland that all information provided to Luxe Life Tours Sarl, Switzerland is correct and that the traveler is aged 18 years or over.